Damaged Device Services
Accidents happen. Sometimes a screen can get cracked or shattered. Sometimes the drive fails. Sometimes the battery stops working. Sometimes your Mac stops responding the charge and does not turn on. We’re here to help.
Bring in for Repair
Bring in for repair. Make an appointment at an Apple Repair Club’s Appointment Button or just walk-in if you like to. We’ll try to fix your device the same day. In more complex cases, we might need to order parts and wait for 2 to 4 business days. If we do, your device will be ready for pickup in 3-5 business days.
Send in for Repair
Send in for repair. Start a service request online or by calling Apple Repair Club at 800.521.6181 and we will guide you through. You can then arrange to ship it to an Apple Repair Club’s service store at your convenience. We’ll deliver your device back to you in 3-5 business days.
Your data is important. Be sure to backup (if device is still supporting such) before you get service.
Device repair costs
Most of the service cost is displayed during online appointment process. In term of claiming warranty, once we complete service, accidental damage isn’t covered by the Apple Repair Club’s Thirty Days Limited Warranty.
We suggest you to check prior to sending us your device if you have AppleCare+ which may cover two iPhone incidents of accidental damage with a service fee and may cover your Mac services as long as it is still under the coverage tenure.